Description
LightTable is hiring a Customer Success Manager to own enterprise customer engagements from contract signature through post-sales expansion. The role builds customer success processes, drives change management and workflow adoption, secures executive buy-in, monitors usage and relationship health, and partners with AEC specialists and product and engineering teams. It requires 5–10 years of customer success, engagement management, or consulting experience, with construction, early-stage startup, and AI-related experience preferred. Benefits include comprehensive healthcare, equity grants, and PTO.
