Description
Metaview is hiring an Engagement Manager to own the end-to-end customer journey for its largest and most complex B2B software customers, including renewal and expansion conversations, adoption, retention, pricing, change management, and revenue growth. The role combines customer success, commercial ownership, AI implementation, data analysis, and customer relationship management, with autonomy to shape the Engagement team and influence product and sales. Candidates need at least five years of relevant experience, commercial ownership of a customer book, strong analytical judgment, hands-on AI experience, and the ability to work in a hybrid model within Metaview’s London office.
