Engagement Manager at Profound

Compensation

$85,000 – $160,000/yr

Location: New York, New York
Type: Full-time
Posted: Feb 21, 2026

Description

Profound is seeking an Engagement Manager to lead the AI search program for enterprise customers. The role involves providing strategic consultation, success planning, and direct support to customers, partnering with internal teams to optimize implementation and resolve technical challenges. This is an on-site role based in NYC, SF, or London.

Required Skills

customer success
account management
consulting
communication skills
presentations
demonstrations
building strong customer relationships
analytical mindset
quantitative data
critical thinking skills
project management skills
search or marketing industry

Additional Information

Required Previous Experiences: 4+ years of experience working with enterprise customers to drive strategic outcomes in a customer success, account management, or consulting capacity.
Preferred Qualifications: Excellent communication skills with the ability to deliver presentations and demonstrations effectively.
Self-motivated and driven, with a passion for building strong customer relationships.
Comfortable diving into challenges and operating in ambiguous environments.
Strong analytical mindset with comfort working with quantitative data.
Ability to own processes end to end with strong critical thinking skills and project management skills.
Comfortable managing multiple initiatives simultaneously.
Experience in the search or marketing industry.

About Profound

Profound

AI marketing1-10

Profound is the AI marketing platform built for the agentic era. See what your customers ask AI, deploy agents to act on it, and measure the results in a collaborative workbench

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