Description
Enphase Energy is hiring a Technical Support Engineer in Bangalore to provide professional and timely resolution or referral of customer technical issues involving hardware, software, communications, installation, and related variables. The role handles inbound phone, chat, and email support, remote troubleshooting, warranty claims, pre-sales information, site activation, CRM documentation, engineering coordination, bug logging, training, and customer representation. It requires on-site work five days per week, weekend and night-shift availability, a graduate degree, at least two years of technical or customer support experience, and strong communication and computer skills.
