Description
Customer.io is seeking an Engineering Manager to lead a squad delivering customer-facing product and workflow improvements or distributed systems reliability and scalability work. The role emphasizes strong ownership, technical credibility, execution through ambiguity, AI-native leadership, and close involvement in architecture, design reviews, incidents, coaching, hiring, and performance management. The company serves over 9,000 customers and offers a competitive salary with extensive benefits including fully covered medical, dental, vision, mental health, and supplemental insurance premiums, as well as paid parental leave and unlimited PTO.
