Description
Apple is hiring an Engineering Program Manager for its Customer Systems team, which develops CRM solutions for contact centers. The role collaborates with multiple teams to bring innovative solutions to life, requires strong technical fluency with engineering teams, and involves empowering and leading geographically dispersed teams. The posting specifies 8–12 years of technical program or project management experience, at least 5 years in the contact center domain, at least 2 years working on Gen AI programs, a bachelor’s or master’s degree in computer science or a related field, and equivalent experience.
