Description
Apple is seeking an Engineering Program Manager to lead end-to-end delivery of complex programs and projects across its Contact Center Technologies platform. The role owns program roadmaps, milestones, dependencies, budgets, resources, risks, stakeholder communications, vendor relationships, technical delivery quality, KPIs, and continuous improvement, while partnering with engineering, product, operations, and business stakeholders. It requires 3–5+ years of technical program or project management experience, Agile proficiency, strong communication and architectural knowledge, and experience managing vendors and cross-functional initiatives.
