Description
Trail (formerly Nanonets) is hiring an Enterprise Account Manager to own enterprise customer relationships from post-sale kickoff through renewal, with a focus on upsell, expansion, and Net Revenue Retention. The role partners with Customer Success, Solutions, Product, and Sales; manages executive relationships; negotiates pricing, packaging, and contract terms; and tracks expansion ARR, renewal rates, and NRR. Candidates need at least three years of account management, consulting, SaaS, AI, or automation experience, along with expansion and commercial negotiation experience. The role offers an OTE of €80,000–€90,000 per year, including base salary and performance-based variable compensation.
