Description
Meltwater is hiring an Enterprise Client Success Executive in Tokyo to manage complex, multi-divisional and multi-geographical client portfolios. The role focuses on post-sale customer success, joint impact planning, adoption monitoring, renewal and retention risk management, upselling and expansion opportunities, customer business reviews, and feedback to product and service teams. Candidates should have 7–10+ years of relevant client-facing experience, strong Japanese and English communication skills, and willingness to work hybrid with three days in the office.
