Description
OfficeSpace Software is hiring an Enterprise Client Success Manager to own retention, renewals, expansion, onboarding, and value realization for a portfolio of strategic enterprise customers in a SaaS environment. The role emphasizes executive relationship management, QBRs, success planning, customer health analysis, and cross-functional advocacy with Sales, Product, Engineering, Services, and Support. It also requires strong AI fluency to leverage AI-enabled platforms and agents for research, planning, workflow automation, and customer insights.
