Enterprise Client Success Manager at OfficeSpace

Level: senior
Posted: Sep 2, 2026

Description

OfficeSpace is hiring an Enterprise Client Success Manager to own the success, retention, renewal, and growth of strategic enterprise customers. The role focuses on executive partnerships, onboarding and adoption, strategic account planning, quarterly business reviews, renewals, expansion, customer health analysis, and cross-functional collaboration. It requires at least six years of SaaS client success or enterprise account management experience, strong executive communication, CRM and customer success platform expertise, and AI fluency for forecasting, health analysis, workflow automation, and account planning.

Required Skills

AI fluency
CRM systems
Customer health
Program management
Stakeholder management
Executive communication

Additional Information

Required Previous Experiences: 6+ years of Client Success, Strategic Account Management, or Enterprise Account Management experience in a SaaS environment
Managing complex enterprise customers with executive stakeholders across long customer lifecycles
Driving customer adoption, retention, renewals, expansion, and measurable business outcomes in recurring revenue businesses
Using Customer Success platforms and CRM systems such as Gainsight, Salesforce, or equivalent technologies
Orchestrating multiple AI tools responsibly and validating outputs through business judgment, customer context, and data quality

About OfficeSpace

OfficeSpace

Workplace Management

Businesses can explore listings for free, and expert brokers and specialists can help them find office space. The company says it has partnered with recognizable operators, brokers, and companies, including IWG/Regus, WeWork, Industrious, and BuildOut.

Open roles: 1
Founded: 2006

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