Description
Suger is hiring an Enterprise Customer Success Manager to own a portfolio of strategic enterprise accounts from kickoff through renewal. The role serves as the primary customer contact, drives onboarding, adoption, engagement, health, retention, renewals, and expansion opportunities, resolves customer issues, introduces new platform capabilities, and collaborates with Sales, Product, and Engineering. It is a hybrid position with four days per week in the Vancouver office and offers CAD 100,000–120,000 per year plus equity, healthcare, dental, vision, and other benefits.
