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Enterprise Customer Success Manager (CSM) at Optimove

Department: Customer Success

Language
Location
Tel Aviv, Tel-Aviv District
Level
mid
Posted

Description

Optimove is hiring an Enterprise Customer Success Manager in Tel Aviv to serve as the primary advisor and relationship owner for enterprise clients. The role focuses on driving platform adoption and measurable ROI, engaging senior executives, representing customer needs internally, leading strategic planning and business reviews, managing risks, and educating clients on best practices. Candidates need at least two years of customer-facing experience in B2B SaaS, a record of managing enterprise accounts with senior executives, strong communication and analytical skills, and the ability to work proactively in complex organizations.

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