Description
BlueCat is hiring an Enterprise Support Engineer to provide technical support and strategic advisory services to dedicated enterprise customers. The role involves troubleshooting network, database, and application issues; performing health checks and upgrades; setting up test environments; coordinating escalations; and providing rotating after-hours support. Candidates need strong networking, protocol, Linux, DNS, DHCP, and debugging experience, along with enterprise customer-management and communication skills. The position offers an annual salary of USD 95,000–115,000 plus a discretionary bonus, medical, dental, and vision insurance, and other benefits.
