Description
BlueCat is hiring a full-time, permanent Enterprise Support Engineer for its Customer Care department. The role partners with strategic enterprise customers, troubleshoots and debugs network, systems, database, and application issues, sets up test environments, escalates technical issues across business units, and manages the customer relationship. The position includes 12 weeks of training, operates from 12:00 AM to 8:00 AM Serbian Time, and requires strong networking, protocol, Linux, DNS, DHCP, and enterprise customer-service experience.
