Description
Socket is hiring an Enterprise Technical Account Manager Manager to lead and grow a team of Enterprise TAMs, own adoption, customer health, and gross retention outcomes, and strengthen the post-sales operating system. The role includes coaching ICs, managing at-risk enterprise accounts, improving automation and playbooks, feeding technical field intelligence to Product and Engineering, and reporting retention and team health. Candidates need at least four years managing post-sales teams and six years in pre- or post-sales roles in B2B SaaS, along with experience in security, developer tools, or adjacent technical products. The position is remote-first with quarterly team off-sites and offers competitive salary bands, equity, comprehensive health benefits, paid parental leave, and flexible time off.
