Description
Ridgeline is hiring an Enterprise Technology Services Specialist in New York to provide advanced IT service management support, resolve complex endpoint, identity, application, and security issues, and build secure automations and self-service solutions. The role manages corporate accounts and endpoints, onboarding and offboarding, Jamf Mac fleets, access controls, service queues, inventory purchasing, and junior-team mentoring, while using AI-assisted tools responsibly. Candidates need 3–5 years of IT operations, service desk, or endpoint management experience, macOS and Jamf administration, identity and access management knowledge, automation and scripting skills, and U.S. work authorization without employer sponsorship.
