Description
Mark Rink is seeking an Entry Level Customer Service Representative to serve as the first point of contact for customers through phone, email, and chat. The role involves answering inquiries, providing product, service, and policy information, resolving issues and complaints, documenting interactions, updating account information, and collaborating with other teams. A high school diploma or equivalent is required, while a college degree is preferred; strong communication, problem-solving, multitasking, and customer-focused skills are also required.
