Description
Finbot is hiring an Entry-level Customer Support Specialist to provide customer service and support to clients through phone, email, and chat. The role involves resolving inquiries and issues, escalating complex cases, assisting with account setup and troubleshooting, maintaining interaction records, and collaborating with cross-functional teams. The position requires strong communication, problem-solving, organizational, and attention-to-detail skills; previous customer service experience is a plus but not required.
