New Era Technology is seeking an Entry-Level Support Engineer to provide technical support to clients within the education sector. The role involves responding to inquiries, diagnosing and troubleshooting technical issues, documenting client interactions, escalating unresolved issues, and staying updated on product knowledge. This entry-level position focuses on delivering excellent customer service and collaborating with cross-functional teams.
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Technology Solution Provider
New Era is a Technology Solution Provider, that delivers tech solutions to securely connect people, places, & information around the globe.