Description
New Era Technology is hiring an IT Support Specialist to provide on-site, face-to-face technical support for education-sector clients in East Auckland. The role handles client inquiries, diagnoses and troubleshoots technical issues, documents tickets, escalates unresolved problems, and collaborates with cross-functional teams. It requires local travel across sites, a New Zealand driver's license, and New Zealand citizenship or permanent residency. Windows 11, Windows Server 2022, Azure Active Directory, firewalls, switching, wireless, and printer/copy support are desirable.
