ERP Solution Consultant, Implementation at Pipe17

Description

Pipe17 is seeking an ERP Solution Consultant for their implementation team. This role involves managing the entire customer lifecycle from pre-sales requirements gathering and demos to onboarding, post-sales support, technical assistance, and customizations. The consultant will act as the main point of contact for customers, ensuring successful adoption of the Pipe17 platform and building strong relationships. The position requires a self-starter with excellent communication and project management skills, experience in the software/tech industry, and a background in e-commerce and ERP systems.

Required Skills

AI tooling
E-commerce
Shopify
Big Commerce
Woo Commerce
B2B sales platforms
Point-of-sale systems
ERPs
3PLs/warehouse management systems
Cart rover
Order and inventory management systems
Stitch labs
Brightpearl
Cin7
SaaS connectivity solutions
Dell Boomi
Workato
Zapier
Customer onboarding
Netsuite
Acumatica
REST APIs
Cloud systems
SAAS products
Project management
Customer management
Order to cash flow
NetSuite integrations

Additional Information

Required Previous Experiences: 4 years experience in the software/tech industry
Customer onboardings with Netsuite, Acumatica or other ERP
Preferred Qualifications: AI fluency: You’ve used AI tooling for work or personal use—or you are willing to dive in and learn fast. You explore new tools, workflows, and ideas to make things more efficient, and are eager to deepen your understanding of AI and use it regularly.
You’re empathetic. You’ll be working directly with customers using our services as they encounter and overcome problems. You’re able to put yourself in their shoes and help point them in the right direction.
You can prioritize and have the ability to say no to customers. You're a self- starter, manager, owner (can drive things to results). You have great communication skills (written and verbal)
You like variety and enjoy multifaceted roles. As a part of a distributed team, you excel with minimal supervision. As a part of a growing company, you have an opportunity to make a big impact and build processes that’ll make your job more efficient over time.
You have experience within the ecommerce space such as one or more of the following: Shopify, Big Commerce, Woo Commerce, etc and B2B sales platforms, point-of-sale systems, ERPs, 3PLs/warehouse management systems, cart rover, order and inventory management systems such as Stitch labs, Brightpearl, Cin7, and SaaS connectivity solutions such as Dell Boomi, Workato, Zapier etc.
Mid-market focus on customers
Analytical, problem-solving, and troubleshooting skills
Solid project management and customer management skills
Experience with Order to cash flow: Products, Sales Orders/Cash Sales, Inventory, Purchase Orders/Transfer Orders, Returns/RMAs, etc.
Exposure to integrations with NetSuite (via Celigo, Boomi, FarApp or anything else)

About Pipe17

Pipe17

Order Operations Platform11-50

Pipe17 is an Order Operations Platform for brands and 3PLs, pairing managed connectivity with intelligent order management in one product. It handles order capture and routing, returns, and inventory management, and uses AI to resolve exceptions and route orders to fulfillment locations. Brands and 3PLs use Pipe17 to automate order operations; the company says the platform can be live in weeks.

Open roles: 4

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ERP Solution Consultant, Implementation at Pipe17

Description

Required Skills

Additional Information

About Pipe17

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