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Escalation Specialist at TEKsystems

Department: Customer Service

Compensation

$25/hr

Setup
Hybrid
Location
Chandler, Arizona
Type
Contract
Level
not_specified
Posted

Description

The SPOC Complaint Resolution Specialist handles escalated bank complaints by communicating with customers through outbound and inbound calls, collecting information, updating customers on case progress, and delivering resolution decisions. The role is contract-to-hire, based in Chandler, Arizona, and is hybrid. It pays $25.00 per hour and may include medical, dental, vision, retirement, insurance, disability, HSA, transportation, and leave benefits.

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