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ESP Program Liaison at teletech

Compensation

$17/hr

Setup
Hybrid
Location
Dearborn, Michigan
Type
Full-time
Level
not_specified

Description

Percepta is seeking an ESP Program Liaison in Dearborn, MI. This role involves acting as a subject matter expert for Ford/Lincoln Protect (FLP) policies and procedures, particularly the Extended Service Competitive Make program (ESC). The liaison will provide support and guidance to management, sales managers, and the FLP Hotline, analyzing exception requests, making independent decisions, and coordinating various administrative tasks related to the program.

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