Summary from listing
Outokumpu is hiring an End User Services Specialist for its international IT team in Katowice, Poland. The role manages hardware lifecycle and device-return processes, monitors and develops reporting with Power BI and ServiceNow, maintains CMDB data quality, provides technical support, coordinates with IT partners and vendors, maintains ITSM documentation, and supports service automation and operational efficiency. The position requires a bachelor's degree in IT or Information Systems or equivalent experience, at least two years of relevant IT support or Windows administration experience, and knowledge of Microsoft Excel, Power BI, SCCM, Intune, ITSM, PowerShell, troubleshooting, and cybersecurity. It offers a hybrid work arrangement with at least two office days per week and medical, pension, insurance, and bonus benefits.
