Description
The role provides daily support to in-house group guests, catering groups, and meeting planners at the Omni Fort Lauderdale Hotel. Responsibilities include answering guest inquiries, directing guests to meeting rooms, maintaining and using event and group information, communicating with hotel departments, following up on guest issues, reporting service problems, promoting hotel services, and promoting reservations. The position requires flexible scheduling including nights, weekends, and holidays, and prefers previous experience in a similar position.
