Description
The Customer Chat Support Agent handles customer chats, resolves queries accurately and timely, manages multiple interactions, collaborates with subject-matter experts and managers, and meets productivity, quality, attendance, and schedule targets. The role requires at least six months of service with the organization, consistent performance and attendance, strong written English, basic computer proficiency, customer service orientation, problem-solving ability, and the ability to work in a fast-paced, target-driven environment.
