Description
The Executive Concierge is fully accountable for day-to-day front-desk operations in a luxury residential community, providing exceptional service to residents and visitors. The role handles resident requests, packages, visitor registration, leasing support, security monitoring, administrative supplies, community notices, and training of concierge team members. It reports to the Property Manager, is non-exempt and eligible for overtime, and requires a high school diploma or GED, at least seven years of hospitality, travel, or hotel experience, strong communication and organizational skills, Microsoft Office proficiency, and availability for all shifts including nights and weekends.
