Description
Funding Societies | Modalku is hiring an Executive, Customer Experience to serve as the frontline of client engagement. The role handles inbound inquiries and onboarding, supports clients after disbursement, manages backend CRM and ticketing tasks, conducts structured outbound outreach, gathers client feedback, identifies financing opportunities, and collaborates with Sales, Operations, and Marketing. Candidates should have 1–3 years of relevant experience, strong English and Mandarin communication skills, CRM familiarity, and the ability to manage multiple priorities in a fast-paced environment. The role offers flexible working, paid vacations, health insurance for employees and dependents, and other wellness and technology benefits.
