Description
SecurityScorecard is hiring a Global Customer Success Executive to lead and modernize its global Customer Success organization. The role focuses on coaching and training a worldwide team, implementing AI-enabled customer-health processes, driving operational accountability across Customer Success, Sales, Product, and Engineering, managing complex enterprise customer journeys, and partnering with the VP of Sales on consultative handoffs. Candidates need at least 12 years of enterprise software leadership experience focused on post-sales excellence and customer acquisition or growth, plus 5 years in cybersecurity, a record of managing high-value enterprise accounts, experience with six- and seven-figure deals, and the ability to build and lead global teams.
