Description
Chase Media Solutions is hiring an Executive Director, Client Success Team Lead to scale its client success function and lead a team of client success managers. The role focuses on revenue growth, client retention, service-model development, cross-functional collaboration with sales, operations, and analytics, client feedback and escalation management, market insight, and representation at events. Candidates need at least 10 years of account management leadership experience in digital media or performance marketing, strong team leadership and communication skills, and the ability to work in a rapidly changing environment.
