IFS is hiring a Senior IT Support Engineer to lead Level 2 support operations, resolve escalated hardware, software, and network incidents, manage service queues and SLAs, mentor junior engineers, maintain IT documentation, and collaborate across IT functions. The role requires extensive enterprise IT support and White Glove service experience, strong macOS and device-management expertise, ITIL knowledge, and on-site availability five days per week from the Staines headquarters.
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