Description
The Housekeeping Operations Manager oversees hotel housekeeping operations, including laundry, linen, flower and decoration, and Butler Service. Responsibilities include budgeting and forecasting, inventory control, P&L and month-end reporting, business-plan review, standard operating procedures, quality inspections, contractor management, staff meetings, and coordination with the Chief Engineer. The role requires a degree in Hotel Management, strong leadership and interpersonal skills, and 8–12 years of housekeeping operations experience, including 3–5 years in a managerial or senior housekeeping role.
