Description
Hong Leong Bank is hiring an Executive or Senior Executive, Telemarketing (Cards Retention) in PJ City, Malaysia. The target-driven role makes outbound calls to credit cardholders who intend to cancel, understands their needs, negotiates pricing and offer-matrix terms, and persuades them to retain their cards. The position also requires meeting daily productivity targets, staying current on financial-market and competitive issues, maintaining professional customer relationships, and complying with audit, regulatory, ethical, and departmental standards.
