Description
The Experience Coordinator will coordinate spa services, manage appointments and walk-ins, provide guest service, promote spa products and services, process payments, maintain the reception area, resolve guest issues, and collaborate with spa staff. The role requires flexible availability for nights, weekends, and holidays, strong communication and organizational skills, computer and booking software proficiency, and the ability to remain calm in demanding environments. Previous hospitality or spa experience, spa product knowledge, and hospitality education or certification are preferred. The position offers an $18 hourly wage, employee discounts, flexible scheduling, medical, dental, vision, and pet insurance, a 401K match, and paid time off.
