Description
The Experience Coordinator will support travelers at a spa by coordinating spa services and appointments, providing guest service, promoting spa products and packages, processing payments, maintaining the reception area, resolving guest issues, and collaborating with spa staff. The role requires flexible hours including nights, weekends, and holidays, strong communication and organizational skills, computer and booking software proficiency, and the ability to remain calm in demanding environments. Previous hospitality or spa experience, spa product knowledge, and hospitality education or certification are preferred. The position is full-time and offers an hourly wage, employee discounts, flexible scheduling, medical, dental, vision, and pet insurance, a 401K match, and paid time off.
