Description
The Experience Coordinator will support travelers at a spa by coordinating spa services and appointments, providing guest service, promoting spa products and packages, processing payments, maintaining the reception area, resolving guest issues, and collaborating with spa staff. The role requires flexible availability, strong communication and organizational skills, computer and booking software proficiency, and the ability to remain calm in demanding environments. Preferred qualifications include prior customer service, hospitality, or spa-coordinator experience, spa product knowledge, and hospitality education or certification. Benefits include an hourly wage, employee discounts, flexible scheduling, medical, dental, vision, and pet insurance, a 401(k) with corporate match, and generous paid time off.
