Experience Innovation Analyst at Home Depot

Setup: Hybrid
Type: Full-time

Description

The Experience Innovation Analyst at Home Depot focuses on driving customer experience improvements by generating insights and executing projects. This role involves measuring in-store experience programs, defining project scopes, managing cross-functional teams, communicating progress, and advocating for innovative solutions to address customer pain points. The analyst must possess strong analytical, communication, and project management skills.

Required Skills

data analysis
communication skills
project management
Microsoft Excel

Additional Information

Required Previous Experiences: Prior experience in the application of research findings to the retail environment, brand management or category management
Prior experience in the gathering of customer research
Prior experience in a consulting and/or project management role within a corporate environment
Ability to structure SQL queries and manipulate large datasets
Preferred Qualifications: Prior experience in the application of research findings to the retail environment, brand management or category management
Prior experience in the gathering of customer research
Prior experience in a consulting and/or project management role within a corporate environment
Ability to structure SQL queries and manipulate large datasets