Description
Pebl is hiring an Experience Specialist to support its operations team by engaging customers and supported employees through phone, email, and chat; answering inquiries; providing accurate service information; resolving issues; escalating when necessary; and improving customer satisfaction. The role requires customer service experience, strong communication and problem-solving skills, attention to detail, and familiarity with CRM or customer support tools. Benefits include flexible time off, parental leave, health and dental insurance where applicable, retirement savings, and an employee incentive plan.
