Description
MCI is seeking an Experienced Client Services Manager to manage client relationships, ensure service delivery, and support account growth in their contact center. The ideal candidate will have 3+ years of experience in client services or account management in a BPO, strong relationship management and communication skills, ability to analyze data and present insights to clients, experience managing multiple client accounts, and a Bachelor’s degree in Business, Communications, or a related field. MCI offers a competitive compensation and benefits package that includes PTO, incentives, health benefits, retirement savings programs, disability insurance, life insurance, supplemental insurance, career growth, paid training, and a fun, engaging work environment.
