Description
Boeing Global Services (BGS) Training Solutions is hiring an Experienced Customer Support Specialist for its Miami, Florida campus. The role serves as the initial contact for customers and visitors from multiple airlines, handling queries, TSA verification, documentation checks, training roster verification, urgent schedule adjustments, VIP and regulatory authority visits, classroom setup, schedule distribution, and secure documentation processes. The position is a second shift from 10:00 AM to 8:00 PM, Wednesday through Saturday, and requires a bachelor’s degree, at least three years of customer support experience, document compliance experience, data analysis experience, and Microsoft Office proficiency. The stated pay range is $61,000 to $91,350, and the employer does not sponsor employment visas.
