Description
The Field Installation Technician will perform field service, including installation and onsite service support, on Planar hardware and software products. Responsibilities include installing displays, mounting hardware, A/V equipment, and interconnectivity equipment, maintaining and servicing installed products, and providing installation, setup, and teardown for demos and trade shows. The technician will report and escalate product issues, collaborate with engineering and technical support teams to resolve complex problems, and provide training to integrators. They will also document completed projects, offer backup support to tech support/helpdesk, and communicate end-user feedback.
