Description
The Field/on-Site Support Lead, also titled On-Site Technician Lead, is a full-time role based in or near Danville, Virginia, requiring the ability to reach any of nine covered client locations within one hour of dispatch. The position deploys on-site to resolve hardware and network-printing issues, deploy and maintain desktops and laptops, support printers and scanners, perform move/add/change work, manage hardware assets and lifecycle decommissioning, and assist with onboarding and offboarding. Candidates must have at least five years of hands-on desktop and laptop hardware support experience, reliable transportation, a valid driver's license, and willingness to complete a standard background check; Microsoft 365, Yardi, ITIL, and CompTIA A+ or Network+ experience or certification are preferred.
