Description
The Field Operations Manager will lead field service technicians and sales representatives across the Chicago area, oversee client services and existing business accounts, recruit and train field staff, conduct service and inventory audits, coordinate hardware and software installation and troubleshooting, manage warehouse stock and purchasing, track KPIs, and resolve escalated customer inquiries. The role requires a valid driver’s license, personal vehicle access, field-service or technical-team management experience, experience with street-level retail or service-based small businesses, strong CRM and mobile-application skills, and bilingual English-Spanish ability. Benefits include a competitive base salary plus KPI-based bonus, health reimbursement, travel reimbursement, paid time off, and flexible scheduling.
