Description
The Field Service Coordinator supports Progressive Surface’s installed equipment base by managing customer service inquiries, warranty requests, and service activities through a service ticket system. The role coordinates repairs, warranty work, preventative maintenance, and calibration; provides technical support to field service technicians at customer sites; and serves as a liaison among customers, service personnel, and internal departments. Occasional travel and service call center rotation are required, along with the ability to read blueprints and electrical diagrams, understand industrial safety requirements, and obtain forklift, scissor lift, and crane certification.
