Field Service Engineer - Appleton, WI at SAP

Language

Setup: Remote
Location: Usa, Oita Prefecture
Type: Full-time
Level: entry
Posted: Sep 19, 2026

Summary from listing

Grifols is hiring a Field Service Engineer I for its DxCTS organization to provide customer support, troubleshooting, preventive maintenance, hardware and software upgrades, installations, and documentation for diagnostic instrumentation. The role covers the Appleton, Wisconsin territory and surrounding areas, is 100% remote with up to 70% travel, and requires work from a home office, weekend/holiday on-call availability, and the ability to lift up to 50 pounds. The engineer will service IH equipment such as Erytra and Eflexis and later NAT equipment such as Panther and RES, while collaborating with support teams and managing CRM documentation and customer relationships.

Required Skills

Troubleshooting
Preventive maintenance
Software upgrades
Customer relations
Microsoft applications
Analytical skills
Technical writing
Service Max

Additional Information

Minimum Education: Associate’s degree with 2 years of experience, or a high school diploma/GED with 4+ years of experience managing electronic/electro-mechanical equipment.
Required Previous Experiences: 0–2 years of experience working with laboratory or electronic/electro-mechanical equipment with a bachelor’s degree.
2–4 years of experience working with laboratory or electronic/electro-mechanical equipment with an associate degree.
4+ years of experience working with laboratory or electronic/electro-mechanical equipment with a high school diploma or GED.
Preferred Qualifications: Bachelor’s degree in engineering or a related scientific discipline.
Prior experience in a regulated environment.
Experience with Service Max or Sales Force platforms.