Summary from listing
The role is a customer-facing service engineer responsible for delivering professional service and consultancy, managing service contracts and KPIs, troubleshooting and repairing equipment, providing training, handling customer claims, supporting installations, and coaching on-site technicians. The position requires a mechanical or electrical engineering degree, at least three years of aftermarket service experience, and knowledge of mechanical, electronic, electrical, PLC, fieldbus, and Ethernet systems. It is based in Shanghai and offers compensation, benefits, and career growth opportunities.
