Description
IPG is hiring a Field Service Manager to build, develop, and manage a field service organization supporting an installed base of packaging equipment in North America. The role leads more than 30 field service technicians, oversees dispatching, inventory, billing, performance, training, customer service, installations, repairs, maintenance, service contracts, territory profitability, and administrative functions, while providing technical guidance and traveling domestically approximately 80% of the time. Candidates need a technical degree or equivalent experience, three years of related technical field service experience, two years in a leadership position, field service management software experience, a valid U.S. driver’s license, and the ability to travel and perform physical field work.
