Field Service Representative at Persistent Systems, LLC

Compensation

$75,000 – $85,000/yr

Location: Cheyenne, Wyoming
Type: Full-time
Posted: Apr 7, 2026

Description

Persistent Systems, LLC is seeking onsite Field Service Representatives (FSRs) to join their Field Technical Service and Support (FT2S) team in Cheyenne, WY. This role involves providing reliable, professional, and compliant on-site support for government contracts and mission-critical operations, ensuring systems, users, and services meet contractual performance standards through training, maintenance, and sustainment. FSRs will perform hands-on technical tasks such as equipment maintenance using bucket trucks at heights up to 60 feet, support performance tracking, maintain accurate documentation, and prepare for audits.

Required Skills

Preventative Maintenance
Equipment Troubleshooting
Bucket Truck Operation
System Readiness
Training Delivery
Troubleshooting Skills
Service Reporting
Driver's License
Secret Security Clearance

Additional Information

Required Previous Experiences: Experience supporting government contracts, regulated environments and/or mission-critical operations.
Demonstrated ability to safely operate bucket trucks.
Comfortable working at heights up to 60 feet.
Schedule – 4/10 hr. shifts, 0600 or 0900 showtime.
Work in both indoor and outdoor environments.
Strong troubleshooting and documentation skills.
Ability to follow defined procedures and contractual requirements.
Proficient with service reporting, ticketing and/or asset management systems.
Must be able to travel up to 25% of the time.
Must have or be able to obtain a United States Secret security clearance.
Preferred Qualifications: Air Force Maintenance or Security Forces background and experience.
MANET or Wave Relay® experience.
Experience supporting LOS and BLOS communications networks.
Testing and evaluation experience.
A2B Tracking or similar IUID equipment tracking system experience.
CompTIA A+ or other certification in accordance with DoDM 8140 Cyber Workforce Qualification Program Matrix, 411 – Technical Support Specialist role.
Associate’s degree in computer science, Electrical Engineering or other technical discipline.