Summary from listing
Epson is hiring a Field Service Specialist to provide hands-on technical support for professional, commercial, and industrial printing products. The role involves diagnosing and repairing equipment, troubleshooting hardware, software, networking, configuration, and performance issues, installing products, training customers and service partners, documenting service activities, and supporting product launches. It is a remote position based in the Greater Nashville or Knoxville area with significant travel, including more than 50% travel and short-notice next-business-day service support. Candidates need 5–8 years of advanced technical or field service experience, strong electromechanical troubleshooting skills, RIP and color-management knowledge, and completion of a two-year technical or equivalent program. The starting hourly base pay is USD $31.20–$40.95, with medical, dental, vision, prescription drug, paid time off, retirement matching, and other benefits.
